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La Perle Beauty Studio Policies

Welcome to La Perle Beauty Studio! To ensure a seamless and enjoyable experience for all our clients, we kindly ask you to review our studio policies below.

 

Appointment Policies

  1. Booking Requirements:
    Appointments can be scheduled online or directly through the studio. To confirm your booking, we may require a deposit, which will be applied to your service.

  2. Cancellation and Rescheduling:
    We understand that life happens! If you need to cancel or reschedule, please provide at least 24 hours' notice. Late cancellations (within 24 hours of the appointment) will result in a 50% charge of the service cost. No-shows will be charged 100% of the service.

  3. Late Arrivals:
    If you arrive more than 10 minutes late, your appointment may need to be shortened or rescheduled to accommodate other clients. Please call us if you anticipate being late.

 

Gift Card Policies

  1. Purchasing Gift Cards:
    Gift cards are available for purchase online and in the studio. They can be used for any service or product offered at La Perle Beauty Studio.

  2. Expiration and Use:
    Gift cards are valid for one year from the date of purchase. They are non-refundable and cannot be redeemed for cash.

  3. Lost or Stolen Cards:
    Please treat gift cards like cash. La Perle Beauty Studio is not responsible for lost or stolen cards.

 

Payment and Refunds

  1. Payment Methods:
    We accept cash, debit, and major credit cards. Payments are due in full at the end of your service.

  2. Refunds on Services:
    Due to the nature of our work, all services are non-refundable. If you are not satisfied, please contact us within three days of your appointment, and we will work with you to make adjustments.

  3. Refunds on Products:
    Unopened, unused products can be returned within 14 days with proof of purchase.

 

Health and Safety

  1. Client Health Disclosure:
    Please inform your technician of any allergies, medical conditions, or sensitivities before your service. This ensures we can provide safe and effective treatments.

  2. Hygiene Standards:
    We adhere to the highest standards of cleanliness and sanitation to maintain a safe environment for our clients and staff.

 

General Studio Policies

  1. Age Requirements:
    Clients under 16 years of age must be accompanied by a parent or guardian.

  2. ​Right to Refuse Service:
    La Perle Beauty Studio reserves the right to refuse service to clients exhibiting inappropriate behavior, arriving excessively late, or failing to comply with studio policies.

 

Privacy Policy

Your personal information, including contact details and service history, is securely stored and never shared outside La Perle Beauty Studio. We use this information solely to enhance your experience and communicate about appointments or promotions.

 

 

These policies ensure the best experience for you and all our clients.

Thank you for your understanding and cooperation! If you have any questions, feel free to reach out.

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